PixelPace Guest Terms of Use

Effective date: September 18, 2026

These Guest Terms of Use apply when you visit a PixelPace gallery, register for an event, upload a selfie, contribute your own photographs, select favourites, or download photographs made available by a photography studio.

PixelPace is operated by LogicGates Technologies. By continuing to use a PixelPace guest or gallery experience, you agree to these Guest Terms. Your consent to Smart Matching is requested separately and is not created merely by accepting these Guest Terms.

1. PixelPace and the event studio

PixelPace provides the technology used by professional photographers and studios to publish galleries, register guests, deliver photographs, collect photographs guests contribute, and provide Smart Matching.

The studio controls:

• the event and gallery;
• the photographs and videos it uploads;
• who may access the gallery;
• which photographs are delivered;
• whether guest photo contributions are collected for an event, and under what conditions;
• gallery availability, download permissions, and client communication;
• whether Smart Matching is enabled for an event.

Questions about the event, photography service, copyright, delivered photographs, or the studio's decisions should normally be directed to the studio.

2. Guest access

A studio may give you access through an event link, gallery link, PIN, email, or another access method. If a studio has enabled guest photo contributions for an event, you may also be offered a way to contribute your own photographs without registering for Smart Matching at all.

You must:

• provide accurate information when registering;
• use only links and PINs that you are authorised to use;
• keep private links and PINs reasonably secure;
• avoid accessing another person's private gallery or photographs without permission;
• notify the studio or support@pixelpace.io if you believe access information has been compromised.

Access to one event or gallery does not give you permission to access another event, gallery, account, or restricted part of PixelPace.

3. Photographs, videos, and copyright

Photographs, videos, branding, and other gallery materials remain owned by the studio, photographer, client, or other applicable rights holder.

The ability to view, favourite, select, or download a photograph does not transfer copyright or any other ownership right to you.

You may use downloaded material only:

• as permitted by the studio or rights holder;
• for lawful personal purposes, unless the studio expressly permits another use;
• without removing copyright notices, watermarks, or access controls;
• without selling, licensing, scraping, redistributing, or commercially exploiting it unless you have permission.

The studio may apply additional conditions to the use of its photographs. If those conditions conflict with these Guest Terms, the more restrictive lawful condition applies to the photograph or gallery concerned.

4. Photographs and videos you contribute

Some events let you upload your own photographs so the studio can share them alongside its own work. This section is the licence for what you contribute — it is separate from Section 3, which covers the studio's photographs.

4.1 Photos only. You may contribute photographs. Video uploads are not supported, and a file that is not a genuine photograph will be rejected.

4.2 What you are confirming. By contributing a photograph, you confirm that:

• you took the photograph, or you otherwise have the right to share it;
• you have the right to grant the licence in Section 4.3 for every person and everything shown in it;
• you are not uploading someone else's copyrighted work, a screenshot, or a photograph you do not have the right to share.

4.3 The licence you grant. You grant the studio a non-exclusive, worldwide, royalty-free licence to store, display, and use the photograph within the gallery and any live slideshow for the event, for as long as the studio's gallery for that event remains available (Section 4.7). You keep whatever ownership rights you had in the photograph; you are licensing it for use inside PixelPace, not transferring it.

4.4 The studio decides what happens to it. The studio — not PixelPace — decides whether a contributed photograph is published, held for review, or removed, and whether the event's contributions are moderated automatically or reviewed before appearing. PixelPace is the technology provider that carries out the studio's decision.

4.5 Other people in your photograph. If your photograph shows other guests, PixelPace may run the same automated face-matching process on it that it runs on the studio's own photographs (Section 6), so that a person you photographed can find that photo of themselves too. That means uploading a photo of someone else can result in their face being analysed by PixelPace even though they did not scan the event's QR code or register themselves. Only upload a photograph of another person if you are comfortable with that, and only when you have the right to share the photograph in the first place under Section 4.2. A contributed photograph is never used to identify who a person is — it can only be matched into a grouping the studio's own photographs have already established.

4.6 Location data. Before a contributed photograph is stored, PixelPace removes any embedded location (GPS) data from it, keeping the photo's capture time only. This is done automatically — you do not need to strip this yourself.

4.7 Removal and how long it stays. The studio can remove any contributed photograph at any time, for any reason, and that removal takes effect immediately everywhere the photo could appear, including a live slideshow. You can also remove your own contributions yourself for as long as your upload session remains active on your device. Contributed photographs otherwise follow the same retention period as the rest of the studio's gallery for that event (see the Retention section of the Privacy Policy) — not any shorter period tied to your own guest registration. If you later withdraw your Smart Matching consent or ask PixelPace to delete your guest identity, see Section 9 — that removes you as the identified contributor, but it does not delete the photograph itself, because the studio and its clients have already been using it as part of their gallery.

4.8 The projector is public. If the studio runs a live slideshow at the event, a contributed photograph can appear on a screen visible to everyone at the venue, and may be photographed by anyone there. Do not contribute a photograph you would not want displayed publicly at the event.

4.9 PixelPace's role. PixelPace stores what you contribute and displays it as the studio configures, and does not independently review, edit, or endorse contributed photographs before they are stored. If PixelPace receives a valid legal complaint about a contributed photograph, it may remove or restrict access to it independently of the studio.

5. Guest information

Depending on the event and features you use, PixelPace may process:

• your name and email address;
• a guest selfie;
• photographs you contribute (Section 4);
• event and gallery access information;
• favourites and photograph selections;
• download and delivery activity;
• Smart Matching and face-group results.

How this information is handled is explained in the PixelPace Privacy Policy.

6. Smart Matching

Smart Matching helps a studio identify photographs in which you may appear, across both the studio's own photographs and photographs other guests contribute.

If you choose to participate:

1. You take or upload a selfie.
2. The selfie is stored in restricted cloud storage.
3. It is downloaded to the studio's computer when the studio performs matching.
4. Sensitive facial analysis and comparison run locally on that computer.
5. The studio's photographs matched to you with high confidence are delivered to your private guest gallery automatically, and you receive one email when they are first ready. The studio can remove photographs or revoke your access at any time.

Smart Matching may produce incorrect or incomplete results. False positive and false negative matches are possible, so a photograph delivered to you automatically may not show you, and some photographs of you may be missed. If you receive a photograph that is not of you, tell the studio or use the privacy-request option in your gallery. The studio, not PixelPace, is responsible for its delivery settings and for correcting or revoking a delivery.

Smart Matching must not be used for surveillance, security, authentication, law enforcement, or making decisions about a person's identity, rights, access, safety, or eligibility.

PixelPace does not use guest selfies, face crops, face representations, or matching information for advertising, sale, or training general-purpose AI models.

7. Separate Smart Matching consent

Uploading a selfie for Smart Matching is optional unless the studio makes it a condition of a separate event service. Contributing your own photographs (Section 4) never requires a selfie, Smart Matching consent, or a PIN.

Before taking or uploading a selfie, you will be asked to give specific consent for your selfie and facial information to be processed for event-photo matching. Accepting these Guest Terms alone does not provide that consent.

You must upload only:

• a selfie of yourself; or
• a selfie of another person when you are legally authorised to act for that person.

You must not upload another person's photograph to identify, track, test, investigate, or impersonate them.

8. Children

Selfie-based Smart Matching is currently available only if you confirm that you are 18 or older.

If you are under 18, do not upload a selfie for Smart Matching. The studio may offer a non-selfie workflow instead, including contributing photographs under Section 4 where the studio has enabled that.

Parents and guardians may contact the event studio or support@pixelpace.io concerning a minor's information.

9. Withdrawal and deletion requests

You may request withdrawal of Smart Matching consent, deletion, correction, or access through the privacy-request option in an unlocked gallery. You may also contact support@pixelpace.io.

PixelPace may need to verify your identity, event, and relationship to the relevant registration. Because the studio controls the event and photographs, PixelPace will coordinate or relay the request to the studio where necessary.

A withdrawal or deletion request does not automatically remove:

• photographs controlled by the studio;
• photographs already delivered or downloaded;
• copies independently stored outside PixelPace;
• records that must be retained for security or legal reasons;
• photographs you contributed under Section 4 — a deletion request removes your identity as the contributor (Section 4.7) but the photograph itself remains, the same way it would if you had handed the studio a printed copy.

10. Favourites, selections, and downloads

When you favourite, select, view, or download photographs, PixelPace may record that activity so the studio can provide its gallery and delivery services.

Favourites and selections are workflow tools. They do not guarantee album inclusion, editing, printing, continued storage, delivery by a particular date, or availability for a particular period unless the studio separately agrees to those matters.

You should download any photographs you are entitled to retain before the gallery expires or the studio removes access.

11. Prohibited conduct

You must not:

• use PixelPace for an unlawful, deceptive, abusive, or harmful purpose;
• access or attempt to access content that was not provided to you;
• share private links or PINs with unauthorised persons;
• impersonate another person or submit misleading registration information;
• upload another person's selfie without legal authority;
• contribute a photograph you do not have the right to share, or that shows content you know to be objectionable, unlawful, or harmful;
• scrape, crawl, bulk-extract, copy, or index galleries using automated means;
• bypass download, privacy, security, or access restrictions;
• interfere with, overload, probe, attack, or introduce malicious code into PixelPace;
• reverse engineer or extract the application, service, or Smart Matching models except where applicable law expressly permits it;
• use Smart Matching for surveillance or unrelated identification;
• infringe copyright, privacy, publicity, or other rights.

If you believe a gallery contains prohibited, illegal, or inappropriate content — including a contributed photograph — report it to support@pixelpace.io and include the gallery link and enough detail for us to investigate. Do not download or redistribute the reported material.

12. Availability and gallery removal

Gallery and event availability depends on the studio's PixelPace account, trial or plan status, publishing decisions, and applicable retention periods.

PixelPace does not guarantee that:

• a gallery will remain available permanently;
• every photograph will be uploaded or delivered;
• a message or gallery link will reach you;
• Smart Matching will locate every photograph of you;
• a photograph you contribute will be published, or published promptly;
• downloads will remain available after gallery expiry or account termination;
• the service will always be uninterrupted or error-free.

The studio or PixelPace may restrict or remove access where required for security, privacy, legal compliance, service expiry, or violation of these Guest Terms.

13. Privacy and security

PixelPace uses measures designed to protect information, including encrypted transmission, restricted cloud storage, time-limited or signed media links, account-based access controls, and restricted administrative access.

No online service can guarantee absolute security. You are responsible for protecting your device, email account, links, downloaded files, and PINs.

You should not use a shared or public device for a private gallery unless you can securely remove downloaded files and browser data afterwards.

14. PixelPace intellectual property

PixelPace software, branding, interfaces, documentation, Smart Matching models, and related platform materials are owned by LogicGates Technologies or its licensors.

You receive only a limited, revocable right to use the guest and gallery features made available to you for their intended purpose. You may not resell, rent, commercially sublicense, copy, or create a competing service from PixelPace.

15. Disclaimers

To the maximum extent permitted by applicable law, PixelPace is provided on an "as available" basis without warranties of uninterrupted operation, error-free operation, permanent availability, data preservation, delivery, fitness for a particular purpose, or Smart Matching accuracy.

PixelPace is the technology provider. It is not responsible for the studio's photography services, event management, editing choices, delivery decisions, permissions, communications, moderation decisions about guest-contributed photographs, or approval of match results.

Nothing in these Guest Terms excludes a right or obligation that applicable law does not allow the parties to exclude.

16. Exclusion of monetary liability

To the maximum extent permitted by applicable law, LogicGates Technologies, its proprietor, licensors, contractors, service providers, and representatives will not be liable for monetary damages or compensation arising from or relating to:

• unavailable, delayed, removed, or incomplete galleries;
• failed messages or delivery links;
• incorrect or missed Smart Matching results;
• photographs approved or delivered by a studio;
• a studio's decision to publish, hold, or remove a photograph you contributed;
• loss of favourites, selections, downloads, or access;
• actions of a studio, photographer, event organiser, internet provider, device, marketplace, email provider, or other third party;
• unauthorised access resulting from a shared link, PIN, email account, or guest device.

Nothing in this section excludes liability that cannot lawfully be excluded.

17. Changes

PixelPace may update these Guest Terms as the service, law, or guest features change. The current version will show its effective date. Critical security changes may take effect immediately. Where applicable law requires notice or renewed consent, PixelPace will provide it. Changes to these Guest Terms do not replace the need for separate consent to Smart Matching.

18. Governing law and disputes

These Guest Terms are governed by the laws of India.

Before starting formal proceedings, you and PixelPace will first attempt in good faith to resolve the issue through the contact details below.

Subject to rights and jurisdictions that applicable law does not permit the parties to exclude, the competent courts in Kerala, India will have exclusive jurisdiction.

19. General

If any provision of these Guest Terms is held unenforceable, the remaining provisions continue to apply to the fullest extent permitted by law.

Failure to enforce a provision is not a waiver of it.

These Guest Terms and the Privacy Policy govern your use of PixelPace guest and gallery features. A studio may separately provide additional event, photography, delivery, or copyright terms.

20. Legal operator and contact

PixelPace is operated by:

LogicGates Technologies
Email: support@pixelpace.io

Guest-support, privacy, consent-withdrawal, deletion, and informal dispute-resolution requests may be sent to the email address above.